An appointment to make an appointment

I wanted to make an appointment to see a Doctor and called the cellphone number provided. The Doctor's assistant answered, however, he was on his way to work, in the midst of Cairo traffick and he was probably in a microbus. He clearly was a very motivated individual. The following conversation ensued:

-Hello ? Dr x's Clinic? My name is Salma Lotfy, I want to make an appointment.

-Hello, Hello, yes Madam yes, of course an appointment, yes. Hey you, that's my seat, stay on yours...

-Excuse me ?

-No no Madam, not you, you can stay on your seat, I was not talking to you and not talking to you about seats, I'm just commuting.

-Oh, would you like me to call later ?

-So yes the appointment, well, you see Dr. X does not just take appointments, you have to come in person to schedule an appointment.

- Can't I just schedule it on the phone ?

-No no I'm sorry Madam you have to honor us in person.

-Ok but don't I have to schedule a time to come and book an appointment ?

- Yes exactly Madam, schedule a time to honor us with your presence to make your appointment.

-Ok... So I need an appointment to make an appointment ?

-No that's not what I'm saying, Madam, you need to book a time and date to come and book an appointment.

-So I need an appointment for an appointment ?

-Madam we are a very elegant and high class clinic and our system is what I told you."

....